13 Simple Actions That Make Customers Feel Valued

In business, building a loyal customer base that you can tap into for promotional purposes and growth is a remarkable achievement. To retain their loyalty, brands need to make customers feel valued and catered to in a personal and personalized way. This is why so many companies have instituted loyalty programs to reward their customers.

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Natasha Ganem
Struggling With Self-Promotion? 14 Things To Not Do

Self-promotion is a challenge for professionals in every industry. While it’s difficult to know what the “right” way to promote oneself is, when you achieve the correct balance, effective self-promotion can increase your visibility, build your reputation and move you closer to achieving your career goals.

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Natasha Ganem
4 Easy Ways to Make Your Workplace Culture Great

“What is a workplace culture and how do you get a good one?” To further that conversation, below I list 4 easy ways to make your workplace culture great. To an early career manager, it might not be immediately obvious why these strategies would work; however, to a seasoned manager, you should be able to connect the dots in the understanding of human emotion related to brand loyalty, trust, and work ethic.

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3 Strategies to Retain Your Best Employees

Don’t you wish your very best of employees would simply stay with you forever? I certainly do. The truth, however, is that this is unlikely to happen. At some point, people will want to grow, change, and try a new endeavor. Does the question thus become à how can you people fulfill in their position, for as long as possible, in a way healthy for the both of you?

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Tips from Dr- Ganem
3 Things To Do When You Have a Toxic Employee

When you hire an employee and expect excellence, nothing is more disappointing than to discover that you have hired a toxic person onto your team. Yet, more often, we find that people don’t hire toxic people — they inherit them. Why is that? It is because toxic people are incredibly hard to confront, more or less, to terminate. What is a good manager to do? Below I will share Lion Leadership’s advice on what to do if and, more likely when you find yourself in this situation.

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Tips from Dr- Ganem
3 Types of Toxic Coworkers to Watch Out For

It’s normal to have people at work that you do not like. It is also normal to spin out over your distaste for these coworkers in negative ways. Yet, the question becomes, what can we do that is more pro-social and more functional for both our emotional health and our own professionalism?

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Tips from Dr- Ganem
3 Signs You're a Terrible Manager and What to do About it

Remember that boss you had a few years ago that you despised? Remember thinking that, if only you were the boss, you would be so much better? This brings us to two important questions: First, do you think that your awful boss set out to be that way? I doubt it. After all, who has hopes and dreams of having their teams and direct reports hate them? Second, now that you are the boss, have you turned into your own worst nightmare?

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Tips from Dr- Ganem
3 Ways To Get Noticed At Work

If you are watching your peers get promoted ahead of you at work, and you are getting more and more resentful of it, you need to find a way to get noticed for good reason and not for the volcanic eruption that will ensue if this continues.

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Tips from Dr- Ganem